Service Specific Terms

My Tech Passport E-sign (END USER AND WEBAPP)‍

• 1.   Service Description. My Tech Passport E-sign is an electronic signature service which allows Customers to display, deliver, acknowledge, store, and electronically sign documents.‍
• 2.   Authentication. A person signing a document via My Tech Passport E-sign must either have a My Tech Passport E-sign account or have received a request for signature in their email account.‍
• 3.   Audit Trails. Documents completed in My Tech Passport E-sign include an audit trail that contains information that helps track documents through their lifecycles. This information includes, but is not limited to, a unique document ID generated by My Tech Passport E-sign, email addresses of the sender and recipient(s), and IP addresses of the sender and recipient(s). The audit trail also includes information, such as date, time, and location, about the following events: when a document is uploaded, viewed, removed, or sent, when a document is signed or declined, when a signer’s email address is updated, when a signer’s access code is authenticated, and when a signature request is cancelled.

My Tech Passport E-sign API‍

• 1.   Service Description. The My Tech Passport E-sign Application Programming Interface (“My Tech Passport E-sign API”) allows Customers to easily integrate or embed the My Tech Passport E-sign electronic signature solution into their applications or workflows, creating a clean, branded, and seamless online experience allowing users to complete agreements or transactions.
• 2.   Authentication. To the extent that Customer elects to use the My Tech Passport E-sign API to enable embedded features on Customer Properties, Customer is required to authenticate the identity of each signer/end user through email confirmation or such other means that My Tech Passport may approve in its sole discretion. Customer is solely responsible and liable for such authentication and will indemnify, defend and hold My Tech Passport harmless against any claim related to such authentication.‍
• 3.   Signature Requests. A “Signature Request” is the transaction that takes place when Customer initiates a new signature process and makes a corresponding call to the My Tech Passport E-sign APIs. For example, if Customer calls “signature_request/send” to send out documents for signature, this will constitute one (1) Signature Request. Please note that a single Signature Request can be used to gather signatures from multiple signers.
• 4.   API Keys. In order to use the My Tech Passport E-sign APIs, Customer must obtain its unique API credentials (an “API Key”) via the registration process. Customer is solely responsible for all activity associated with its API Key, regardless of whether it has knowledge of such activity. Customer must not share its API Key with any third party, shall keep such API Key secure, and shall use it as Customer’s sole means of accessing the My Tech Passport E-sign API.‍
• 5.   Transactions.
  • a.   Limits. Customer can make up to 100 requests per minute for standard API requests, and 25 requests per minute for higher tier API requests. In test mode, Customer can do 10 requests per minute. Collectively the above are “Transaction Limits.”
  • b.   Rate Limits. My Tech Passport may be required to limit or suspend Customer’s use of the My Tech Passport E-sign API when such suspension or limits are necessary to prevent harm or liability to other Customers/individuals, or to preserve the security, stability, availability or integrity of the My Tech Passport E-sign Services.
• 6.   Properties. Only those Customer Properties that have been approved by My Tech Passport may access and use the My Tech Passport E-sign API. My Tech Passport reserves the right to reject any Customer Property, for any reason, in its sole discretion, including but not limited to ensure that Customer complies with the Terms and the Acceptable Use Policy. Furthermore, Customer agrees to ensure that the Customer Properties contain terms of service and privacy policies that are consistent with the terms of this Agreement.
• 7.   API Restrictions. Customer agrees that it will not (and will not permit any third party to) directly or indirectly: (a) create an API client that functions substantially the same as the My Tech Passport E-sign APIs; (b) make any use of the My Tech Passport E-sign APIs for any purpose independent of the Customer Properties; (c) misrepresent the source or ownership of the My Tech Passport E-sign APIs or remove, obscure, or alter any copyright, trademark or other proprietary rights notices, falsify or delete any author attributions, legal notices or other labels of the origin or source of the My Tech Passport E-sign APIs; or (d) interfere with or disrupt the My Tech Passport E-sign APIs or the servers or networks providing the My Tech Passport E-sign APIs or My Tech Passport E-sign Services.
• 8.   Customer Applications. Customer may use the My Tech Passport E-sign APIs to develop applications and/or embedded signing experiences for use by Customer or Customer’s clients and their respective end users (collectively “Customer Applications”). Customer shall be solely responsible for the Customer Applications and shall ensure it has: a) provided its customers, clients, and end users with the applicable terms (including privacy terms) that authorize My Tech Passport to provide the My Tech Passport E-sign Services hereunder, and b) the proper authority and/or authorization to share user or signer information (including personally identifiable information) with My Tech Passport.

THIRD PARTY INTEGRATIONS / CONNECTORS‍

• 1.   Service Description. Third party integrations help connect the My Tech Passport E-sign Services with other services like Google (Gmail, Google Docs, Google Drive, and G Suite), Evernote, Hubspot CRM, Microsoft OneDrive, Dropbox, Oracle, and Slack.
• 2.   Eligibility. Customer must be a customer of My Tech Passport E-sign and a customer of the service Customer wants to use the integration with. Some integrations may require that Customer approve the use of such service and/or consent to the transfer of Customer’s information/data between the My Tech Passport E-sign Services and the third party service.‍
• 3.   Third Party Content and Products. Customer is solely responsible for the use of such integration or third party service, and ensuring that Customer has the proper rights and permissions to share data between the My Tech Passport E-sign Services and the third party services. You understand that the third party integrations may provide Customer with access to third party content and to third party products that may access Customer’s instance of the My Tech Passport E-sign Services and export, delete or otherwise alter Customer Data (including Customer’s Confidential Information).‍
• 4.   Disclaimer. My Tech Passport does not warrant or directly support third party integrations, third party content, third party products (whether or not these items are designated by My Tech Passport as “powered”, “verified” or otherwise) and disclaims all responsibility and liability for these items and their access to the My Tech Passport E-sign Services, including their modification, deletion, disclosure or collection of Customer Data.